Skills & Expertise
Directing the design of enterprise and consumer web applications
Creating and presenting conceptual sketches, wireframes, quick prototypes, high-fidelity mockups
Fusing business, product, and marketing goals with user need and engineering priorities
Researching and documenting user workflows, interactions, scenarios, and personas
Facilitating and moderating design studios and ideation sessions
Moderating usability tests, including: think-aloud, paper prototyping, card sorting, heuristic review
Defining, developing, and documenting design standards, patterns, and style guides
Collaborating across organizational groups to advocate for design coherence and consistency
Mentoring co-workers and interns to foster an inclusive, user-centered design process
Technical Skills
Design Sketch; Invision; Omnigraffle Pro; Adobe Creative Suite (Illustrator, Photoshop, Fireworks, Dreamweaver); Balsamiq Mockups; MS Office; Keynote
Code & Development Working familiarity with HTML5, CSS3, JavaScript (comfortable using JSFiddle and similar prototyping environments); extensive experience designing within both agile and waterfall development environments
Languages Native English speaker; competent in French, basic Spanish
Education
S.M.Arch.S. Design & Computation / Design Technology
MIT
2001
Advanced Diploma in Professional Practice and Management
Royal Institute of British Architects
1998
Master of Architecture
University of Manchester, UK
1997
B.A. (with Honors) Architecture and Urban Design
University of Manchester, UK
1994
Experience
User Experience Design Lead/Manager, Services, Advocacy & Mobile
Consumer Reports
2015-
Freelance User Experience Designer
23 Owls Design Inc.
2015-
Director of User Experience Design
Zillion Group Inc.
2014-2015
Head of Design & Experience
Visible Measures Corp.
2012-2014
Senior/Principal User Experience Designer, Cloud Security
Akamai Technologies
2011-2012
Senior User Experience Designer, Video Platform Yahoo! Inc.
2008-2011
Senior Interaction Designer, Business Intelligence
Oracle Corporation
2005-2008
Web User Interface Design Contractor, Web Marketing
Bose Corporation
2004
User Experience Design Intern
SavaJe Technologies
2003
Research Scientist (UI Design)
MIT Department of Architecture
2003
Research Scientist (UI Design / Product Management)
MIT Department of Architecture
2001-2002
Usability Specialist (Volunteer)
MIT Usability Team
2001-2003
Web Communications Producer
MIT
2000-2001
Website Designer/Webmaster
MIT Department of Architecture
1999-2000
Architecture & Other Experience
Architect
Ormrod & Partners, Liverpool, UK
1999
Architect
Paterson, Macaulay & Owens, Wirral, UK
1997-1999
Assistant Architect
Tang & Teo Architects, Singapore
1994-1995
Apprentice Horologer & Antique Clock Dial Restoration
The Clock Shop, Wirral, UK
1989-1993
Teaching
Guest Lecturer and Critic
MIT Computational Design
2002-2012
Teaching Assistant, Remote Collaborative Workshop
MIT / University of Miyagi, Japan
2001
Publications & Presentation
eCAADe, Copenhagen. Paper: “Designing Design-Mediating Software”
2004
Design Computing & Cognition, MIT. "Shaper2D: An Interactive Shape Grammar Interpreter"
2004
eCAADe, Warsaw. Paper: “Shaper2D: Visual Software for Learning Shape Grammars”, 2002
MacUser, UK. B.Arch interactive design work published.
1997
Rotary Foundation Ambassadorial Scholar
1999
Dean's Scholarship Award, MIT School of Architecture and Planning
2000
Awards
Licensed Architect, Architects Registration Board, UK
1998 - present
Girl Scout Leader, Girl Scouts USA / Heart of the Hudson
2015 - present
Board of Directors, Country Childrens Center, NY
2014 - 2018