Accomplished user experience evangelist with a passion for the usable and aesthetic synthesis of space, content, design, and technology.
Proficiencies
Directing the design of enterprise and consumer web applications
Fusing business, product, and marketing goals with user need and engineering priorities
Researching and documenting user workflows, interactions, scenarios, and personas
Facilitating and moderating design studios and ideation sessions
Creating and presenting conceptual sketches, wireframes, quick prototypes, high-fidelity mockups
Facilitating usability tests, including: think-aloud, paper prototyping, card sorting, heuristic review
Defining, developing, and documenting design standards, patterns, and style guides
Collaborating across organizational groups to advocate for design coherence and consistency
Mentoring co-workers and interns to foster an inclusive, user-centered design process
Skills
Software Adobe Creative Suite; Omnigraffle Pro; Balsamiq Mockups; MS Office; Keynote
Code HTML, CSS; familiar with ActionScript, Java, JavaScript
Languages Native English speaker, proficient in French, some Spanish
Education
S.M.Arch.S. Design & Computation
MIT
2001
Advanced Diploma in Professional Practice and Management
Royal Institute of British Architects
1998
Master of Architecture
University of Manchester, UK
1997
B.A. (with Honors) Architecture and Urban Design
University of Manchester, UK
1994
User Experience Design Certificate
McCallum Graduate School of Business, Bentley University
2006-
UX Experience
Head of Design & Experience
Visible Measures Corp.
2012-2014
Senior/Principal User Experience Designer, Cloud Security
Akamai Technologies
2011-2012
Senior User Experience Designer, Video Platform Yahoo! Inc.
2008-2011
Senior Interaction Designer, Business Intelligence
Oracle Corporation
2005-2008
Web User Interface Design Contractor, Web Marketing Bose Corporation
2004
User Experience Design Intern
SavaJe Technologies
2003
Research Scientist (UI Design)
MIT Department of Architecture
2003
Research Scientist (UI Design / Product Management)
MIT Department of Architecture
2001-2002
Usability Specialist (Volunteer)
MIT Usability Team
2001-2003
Web Communications Producer
MIT
2000-2001
Website Designer/Webmaster
MIT Department of Architecture
1999-2000
Architecture & Other Experience
Architect
Ormrod & Partners, Liverpool, UK
1999
Architect
Paterson, Macaulay & Owens, Wirral, UK
1997-1999
Assistant Architect
Tang & Teo Architects, Singapore
1994-1995
Apprentice Horologer & Antique Clock Dial Restoration
The Clock Shop, Wirral, UK
1989-1993
Teaching
Guest Lecturer and Critic
MIT Computational Design
2002-2012
Teaching Assistant, Remote Collaborative Workshop
MIT / University of Miyagi, Japan
2001
Publications & Presentations
eCAADe, Copenhagen. Paper: “Designing Design-Mediating Software”
2004
Design Computing & Cognition, MIT. "Shaper2D: An Interactive Shape Grammar Interpreter"
2004
eCAADe, Warsaw. Paper: “Shaper2D: Visual Software for Learning Shape Grammars”, 2002
MacUser, UK. B.Arch interactive design work published.
1997
Awards
Rotary Foundation Ambassadorial Scholar
1999
Dean's Scholarship Award, School of Architecture and Planning, MIT
2000