Accomplished user experience evangelist with a passion for the usable and aesthetic synthesis of space, content, design, and technology. 


Proficiencies

Directing the design of enterprise and consumer web applications

Fusing business, product, and marketing goals with user need and engineering priorities

Researching and documenting user workflows, interactions, scenarios, and personas

Facilitating and moderating design studios and ideation sessions

Creating and presenting conceptual sketches, wireframes, quick prototypes, high-fidelity mockups

Facilitating usability tests, including: think-aloud, paper prototyping, card sorting, heuristic review 

Defining, developing, and documenting design standards, patterns, and style guides

Collaborating across organizational groups to advocate for design coherence and consistency

Mentoring co-workers and interns to foster an inclusive, user-centered design process


Skills

Software Adobe Creative Suite; Omnigraffle Pro; Balsamiq Mockups; MS Office; Keynote

Code HTML, CSS; familiar with ActionScript, Java, JavaScript

Languages Native English speaker, proficient in French, some Spanish

 


Education

S.M.Arch.S. Design & Computation
MIT
2001

Advanced Diploma in Professional Practice and Management
Royal Institute of British Architects
1998

Master of Architecture
University of Manchester, UK
1997

B.A. (with Honors) Architecture and Urban Design
University of Manchester, UK
1994


User Experience Design Certificate
McCallum Graduate School of Business, Bentley University 
2006-


UX Experience

Head of Design & Experience
Visible Measures Corp.
2012-2014

Senior/Principal User Experience Designer, Cloud Security
Akamai Technologies
2011-2012

Senior User Experience Designer, Video Platform Yahoo! Inc.
2008-2011

Senior Interaction Designer, Business Intelligence
Oracle Corporation
2005-2008

Web User Interface Design Contractor, Web Marketing Bose Corporation
2004

User Experience Design Intern
SavaJe Technologies
2003

Research Scientist (UI Design)
MIT Department of Architecture
2003

Research Scientist (UI Design / Product Management)
MIT Department of Architecture
2001-2002

Usability Specialist (Volunteer)
MIT Usability Team
2001-2003

Web Communications Producer
MIT
2000-2001

Website Designer/Webmaster
MIT Department of Architecture
1999-2000


Architecture & Other Experience

Architect
Ormrod & Partners, Liverpool, UK
1999

Architect
Paterson, Macaulay & Owens, Wirral, UK
1997-1999

Assistant Architect
Tang & Teo Architects, Singapore
1994-1995

Apprentice Horologer & Antique Clock Dial Restoration 
The Clock Shop, Wirral, UK
1989-1993


Teaching

Guest Lecturer and Critic
MIT Computational Design
2002-2012

Teaching Assistant, Remote Collaborative Workshop 
MIT / University of Miyagi, Japan

2001


Publications & Presentations

eCAADe, Copenhagen. Paper: “Designing Design-Mediating Software”
2004

Design Computing & Cognition, MIT. "Shaper2D: An Interactive Shape Grammar Interpreter"
2004

eCAADe, Warsaw. Paper: “Shaper2D: Visual Software for Learning Shape Grammars”, 2002

MacUser, UK. B.Arch interactive design work published.
1997


Awards

Rotary Foundation Ambassadorial Scholar
1999

Dean's Scholarship Award, School of Architecture and Planning, MIT
2000